Kerr Consulting Articles

Create more personalized patient experiences - blog post image

Create more personalized patient experiences

Monday, December 03, 2018
Posted 5 months ago
Providence St. Joseph Health is moving beyond the typical call center to provide more personalized experiences for patients. Liaisons from its Patient & Provider Engagement Center are solving industry-wide challenges--creating more personalized patient experiences, better addressing patient needs, and helping patients access the right care with the right providers.

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