Prepaid IT Services

PREPAID IT SERVICES

Employing qualified IT professionals full-time can get expensive. At KerrCloud we offer IT support plans for your regular IT needs. Starting with our base packages, we can custom design a service plan that works for you.

BRONZE PACKAGE

Do you run a small business with one or two computers? This plan offers a basic coverage with phone support and remote assistance when problems arise.
  • Up to four hours of phone support with remote assistance

MICROSOFT

Kerr Consulting is a Microsoft Certified Silver Midmarket Solution Provider offering technology planning, infrastructure and network and systems design utilizing Microsoft technologies. We are also certified solution provider for Office365 business productivity suite solutions, having migrated many businesses successfully into Microsoft hosted email and cloud platforms we have the hands on experience and in-depth knowledge to assist you with all your migration needs.

SILVER PACKAGE

Does technology play an integral role in your day to day operations? This plan offers regular site visits and phone support with remote assistance to keep your computer systems functioning.
  • Up to four hours of phone support with remote assistance
  • Two scheduled onsite visits for routine maintenance

GOLD PACKAGE

Is the availability of your technology systems something that keeps you awake at nights? This plan offers our most extensive coverage for supporting your IT infrastructure.
  • Up to 12 hours of phone support with remote assistance
  • Weekly scheduled onsite visits for routine maintenance and problem prevention
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ADDITIONAL ADD-ONS

  • Annual Prepayment Plan
    • No mileage costs for onsite visits
    • No travel costs for onsite visits
  • Disaster Recovery Package
    • Regular backups of your important systems
    • Monthly viability tests of your backups
    • Quarterly test loads of your backups
    • Annual review of Disaster Recovery plan
  • Network Security Package
    • Watchguard Unified Threat Management
    • Website filtering
    • Intrusion protection
    • Spam Blocker
    • Gateway Antivirus

Need a custom solution?

Call us today to discuss a custom software tool or integration
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